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Apartment Ratings > Reviews for Cedars-94 > Poor Customer Service

Apartment Review for Cedars-94 - Minneapolis, MN

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  • Cedars-94
  • 2220 E Franklin Ave
  • Minneapolis, MN 55404
  • 612-338-5275
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Apartment Review
Poor Customer Service
Review Date: 1/14/2008
Reviewer: Anonymous

Ofcourse unless we have bad experience most of us don't go out of our way to rate these apartments. I will say this, i really liked the apartment itself, i felt very safe and convenient to all the things i want, light rail, airport and work. The only reason I wouldn't consider renting in this apartment or i wouldn't suggest for anyone to rent it because of the retarded manager they have. I am not sure whats his problem was, from day one they treated me like an idiot, I didn't even think they wanted me to rent the apartment. I moved from Texas relocated through Job and My company gave me one month corporate housing until i find an apartment and one place i feel comfortable to rent interms of what i was looking for was this apartment. I never had criminal background, i get paid very well, i filled up my application and gave them the copy of my job offer to approve my credentials, with no doubts that i will be approved but these people didn't even respond back to me. I have to call and bug them asking them whats going on, they keep on telling me they waiting for me to be approved, two weeks went by they said the same thing. I had to raise my voice and tell them my frustration then the manager said ok i will go head and approve you. This is just the start, my first day moving in, they gave me the wrong garage key i was able to get a hold of them before they leave then once i was moving my suffs and walk in to my apartment then the apartment key didn't work. i have to call and wait for an hour for someone to come and give me a key. Several things i could say about this guy and another lady who are working in the management how decieving they are and don't have good manner they way they treat others. Three people work in office and i am only comfortable in talking to one lady, that made it hard for me to communicate with them because i don't like to talk to anyone if there is conflict. they also lied about utility bills so becareful before you sign the contract make sure ask all the questions repeatedly get the answer from them if not make them sign aggreement too.

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